Methods of payment accepted:
Visa, Mastercard, American Express, Discover, Paypal, Google Checkout, electronic checks from American banks, postal money orders.
Refunds, replacements, returns and exchange:
You can return any product within 30 days and receive a full refund, exchange or replacement with no questions asked.
You can return any defective product for replacement at any time.
Video downloads and audio downloads cannot be returned or exchanged for another product.
How to contact Customer Service:
Call +1 (805) 649-1600
Customer service is available Monday through Friday, from 2 pm to 6 pm PT. That's California time. (GMT -8)
If we are unable to answer the phone, please leave your name and phone number and we will call you back as soon as we can.
Please don't forget to say what you are calling about and the best time to reach you.
PO Box 1566
Ojai, California 93024-1566
Please send your email to firstname.lastname@example.org