Shipping & Handling

Shipping & Handling FAQs


How soon will my order ship?

All orders are shipped by USPS within 2-5 days of receiving your order.  You will receive an email when your order ships. Delivery time will depend on your choice of shipping method.


What payment methods do you accept?

We accept payments by credit card and debit card: Visa, MasterCard, American Express and Discover.

We accept payments by electronic check (only from US banks).

We accept payment through PayPal and PayPal Bill Me Later.


When will my credit card be charged?

Your credit card will be charged when your order is shipped. You will receive an email confirming that it has been charged.


Can I make a purchase if I do not have a credit card?

You can place your order and select echeck as your method of payment (American banks only). Fill out the fields with your Routing Number, Account Number and Bank Name.

Your bank will mail us an electronic check within 3-5 days. Your order will be shipped when we receive your payment.


What is included in the total price of my order?

Total prices include:

  1. item price
  2. sales tax (only for California residents)
  3. postage

Will I have to pay customs fees in my country?

Be aware that your country may charge a fee on imported goods. Some countries charge a customs tax corresponding to 50% of the amount you paid for your purchase on all imported goods, even if it's a gift. Check your country's import laws before placing an international order. Any fees charged by your country's customs on international orders will be paid by you.


What shipping methods are available?

All items are shipped through the United States Postal Service.

When choosing Priority Mail or Express Mail, the USPS calculator will add the standard weight-based rate. 

The whole amount of your order will be authorized on your credit card when you submit your order.

We will ship your products to you using the cheapest rate in the class you chose (Priority Mail or Express Mail).

For instance, if the products ordered fit in a flat-rate envelope, we will ship your order using a flat-rate envelope.

In this case, the amount charged to your credit card may be less than the amount originally authorized. 


These are the shipping methods available:

Domestic (available only within the United States)

Priority Mail®

  • Mail is delivered in an average of 2-3 days.
  • Delivery to all U.S. addresses, including PO boxes and military addresses.
  • Saturday and residential delivery are available.

Express Mail®

  • Next-day delivery is guaranteed by noon or 3 p.m. to many U.S. destinations.
  • Delivery to most U.S. addresses, including PO boxes and military addresses.
  • Saturday and residential delivery are available.
  • Includes proof of delivery and tracking information.


International (all other countries)

Express Mail International®

  • Day Certain delivery.
  • Available to thousands of destinations around the world.
  • Tracking available online.
  • May take 5-7 days to arrive, depending on the destination country.

Priority Mail International®

  • May take 2 weeks or more to arrive, depending on the destination country.
  • No tracking or delivery confirmation available.
  • Great for shipments to Europe and Canada. Not advisable for certain countries, where the package can be lost or delayed for weeks. Example: Brazil, other South American countries, India, African countries, etc. In this case it is safer to use Express Mail International.



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